Bijagua Tours CR – Reservations & Cancellation Policy

Last Updated: 04/11/2025

1. Reservations

- A reservation is considered confirmed once a deposit has been received.

- Deposit amounts vary depending on the tour and will be indicated at the time of booking.

- The remaining balance may be paid before the tour date or on the day of the activity.

- Accepted payment methods may include bank transfer, SINPE, PayPal, or cash.

2. Changes to Reservations

- Date or time changes may be requested with at least 24 hours' notice.

- Changes are subject to tour availability.

- Changes requested less than 24 hours before the tour cannot be guaranteed.

3. Cancellation Policy

- More than 48 hours before the tour: 100% refund of the deposit.

- 24–48 hours before the tour: 50% refund of the deposit.

- Less than 24 hours before the tour: No refund.

- No-show (absence without notice): No refund.

4. Weather Conditions

- Tours may operate in rain; however, Bijagua Tours CR may cancel or reschedule any tour if conditions are unsafe.

- If the company cancels due to weather or safety, guests may reschedule or receive a full refund of any deposit paid.

5. Late Arrivals

- Tours begin on time. Late arrival may result in a shortened experience, rescheduling, or being considered a no-show.

6. Health & Safety Requirements

- Guests must inform Bijagua Tours CR of any medical conditions, allergies, mobility limitations, or special needs.

- Certain tours may not be suitable for all participants.

- Safety guidelines from guides must be followed at all times.

7. Contact for Changes or Cancellations

Bijagua Tours CR

Email: bijaguatourscr@gmail.com

WhatsApp or iMessage: +50685836111

8. Acceptance of This Policy

By confirming a reservation, you acknowledge that you have read and agree to this Reservations & Cancellation Policy.