Privacy Policy

Bijagua Tours CR – Privacy Policy

Last Updated: 04/11/2025

 

At Bijagua Tours CR, we respect and protect your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://www.bijaguatourscr.com/ or communicate with us through email, phone, WhatsApp, social media, live chat, or in-person.

 

By using our services, you agree to the practices described in this Privacy Policy.

 

1. Personal Information

“Personal Information” refers to any data that can identify, contact, or locate an individual. This may include:

- First and last name

- Email address

- Phone number

- Physical or mailing address

- Travel dates or trip details you choose to share

 

We only collect personal information when you voluntarily provide it.

 

2. Cookies

Our website may use cookies to:

- Improve user experience

- Analyze website traffic and performance

- Measure the effectiveness of our promotions

 

Cookies do not contain personal information and can be deleted or disabled through your browser settings.

 

3. How We Collect Information

We may collect information when you:

- Submit a contact form

- Request a quote or make a booking

- Send us a message through WhatsApp, email, or social media

- Subscribe to updates or newsletters

 

Your personal information is not automatically collected when simply browsing the site.

 

4. IP Addresses and Technical Data

We may collect non-personal technical data such as:

- IP address

- Date and time of access

- Browser type and device type

 

This information is used for:

- Website performance improvement

- Security and fraud prevention

- General statistical analysis

 

This data is not linked to personal identity.

 

5. How We Use Your Information

Your information may be used to:

- Process reservations and tour arrangements

- Provide customer support and respond to inquiries

- Send booking confirmations, reminders, and follow-up messages

- Improve our services and communication processes

 

With your permission, we may send you promotional emails. You may unsubscribe at any time.

 

6. Sharing of Information

We do not sell, rent, or trade your personal information.

 

We may share your information only if:

- Required by law or law enforcement

- Necessary to complete a booking with authorized service providers (e.g., tour guides, transportation partners)

 

7. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies.

 

8. Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from minors.

 

9. Your Rights

You may request at any time to:

- Access your personal data

- Update or correct your information

- Request that your data be removed from our system

 

Contact us to submit a request.

 

10. Contact Information

Bijagua Tours CR

Email: bijaguatourscr@gmail.com

 

11. Consent

By using our website and services, you consent to this Privacy Policy.

Any updates to this policy will be posted here.